Website - Privacy and cookie policy

Privacy and Cookie Policy

1. introduction

This Privacy and Cookies Policy regulates the processing of personal data of users (hereinafter referred to as "User" or "Users") collected in the context of the use of the website https://neuropsiquiatria.pt/ (hereinafter referred to as "Site"), by the responsible entity José Padrão Mendes Uni Lda, legal representative of the Neuropsyque brand, with NIF 517594056, headquartered at Rua Dr Bastos Gonçalves 5B R/C, 1600-898 Lisboa.

The provision of personal data in the context of browsing the Website implies knowledge and express acceptance of the conditions contained in this Privacy and Cookies Policy.

2. Collection and Processing of Personal Data

2.1 Use of the website

Accessing and browsing the Site does not necessarily imply the provision of personal data. However, there are certain functionalities on the Site that require the provision of personal data, such as filling in contact forms or making appointments.

2.2 Identification and contact details

When using the aforementioned functionalities, the following personal data may be collected:

  • Full name
  • Email address
  • Telephone number
  • Other data necessary for the provision of services, VAT number, date of birth, fiscal address, any insurance or health subsystem data.

This data is processed for the purpose of responding to requests or questions raised by Users.

3. Purposes of data processing

The personal data collected is processed for the following purposes:

  • Booking appointments
  • Communication with Users
  • Compliance with legal obligations

4. Sharing Personal Data

Personal data may be shared with third parties only when necessary to fulfil the purposes indicated above or in compliance with legal obligations.

5. Data subjects' rights

Users have the right to:

  • Accessing your personal data
  • Request rectification or deletion of your data
  • Oppose the processing of your data
  • Request the portability of your data

To exercise these rights, Users can contact us by email at info@neuropsiquiatria.pt or call 925 315 502.

6. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access and other threats.

7. Data Retention

Personal data will only be kept for the period necessary for the purposes for which it was collected, unless there is a legal obligation to keep it for a longer period.

8. Cookies

The Site uses cookies to improve Users' browsing experience.

8.1. What are cookies?

Cookies are small text files stored on the User's device when they visit the Site.

8.2 Purpose of cookies

Cookies are used to:

  • Improving the functionality of the Site
  • Analysing traffic patterns
  • Personalising the user experience

8.3 Cookie management

Users can configure their browser to accept, refuse or delete cookies. However, deactivating cookies may affect the functionality of the Site.

This website uses various types of cookies to provide you with a better browsing experience:

8.4 Essential cookies (mandatory)

Essential cookies for the proper functioning of the Neuropysque.pt website. The information obtained through these cookies allows us to identify problems and provide a better browsing experience.

8.5 Performance Cookies and Statistics

Cookies that allow statistical analysis of browsing on the Neuropysque.pt website, anonymously, with the aim of improving your browsing experience. Processed by us or our partner companies.

  • Google Analytics
  • LinkedIn
  • Google Maps

8.6 Marketing cookies

Cookies that enable the integration of third-party content. These cookies allow us to display only the content or advertising that is most relevant to you.

  • Facebook
  • Google

9. Changes to this Policy

We reserve the right to update this Privacy and Cookies Policy whenever necessary, and the changes will be duly communicated to Users.

10. Contact

If you have any questions regarding this Privacy and Cookies Policy, please contact us at info@neuropsiquiatria.pt or call 925 315 502.

Date last updated: 19-05-25